Terms & Conditions

  1. These terms and conditions were last amended on 21st April 2020. By continuing to use our site or by placing an order, you are agreeing to the terms and conditions below. We reserve the right to alter these terms and conditions at any time. Please check these terms each time you order with us.
  2. AGE RESTRICTION. You must be 16 or over to make purchases from our website.
  3. We try to ensure that any details, descriptions, and prices displayed are accurate but sometimes errors can occur. Photographs are for guidance only.
  4. Payment in full must be made at time of order.
  5. In the event of any subsequent non authorisation of your payment, we shall cancel your order and notify you that it cannot be processed.
  6. All products are subject to availability.
  7. We may offer free gifts, or limited time offers. These are strictly subject to any specified date period and in the case of free gifts, strictly subject to availability.
  8. We reserve the right to amend or withdraw special offers, free gifts or discount codes at any time.
  9. Orders are processed and dispatched in 3-5 working days, not including weekends or bank holidays.
  10. Ownership of our products and risk in them will pass to you as soon as it has been delivered to you.
  11. We accept no liability for late or delayed orders, where reasonable.
  12. All products shipped from The Nook will be wrapped accordingly to arrive safely, please contact us immediately if you have an issue with a delivery.
  13. To amend or cancel your order before it is dispatched please email The Nook on  info@thenooktenby.co.uk, You must quote your order number, and we will try our upmost to accommodate your requests.